Customers expect B2C-like experiences: Banks with top customer experience scores see
3% growth, 15% revenue increase, and -4% efficiency ratio advantage.
Poor data quality drives costs: Data-quality problems
contribute up to 26% of operational costs due to non-standardized formats and
Increasing costs, decreasing budgets: US financial-crime
compliance costs have risen by around 43%, while KYC-program budgets are projected
to decrease by up to 25%.
Efficiency improvements in banks lead to significant benefits in
risk effectiveness, customer experience, and productivity.
A 20% increase in KYC-process automation results in improved quality-assurance scores,
reduced customer outreaches,
and increased case processing efficiency.
Today, customers demand ease and efficiency. And we recognize this challenge and provide
a simple solution through our platform. At One
Constellation , we make this vision a reality