Compliant Onboarding by Video KYC
Video KYC (vKYC / V-CIP) software for regulated onboarding — verify customers over a live or guided video session with identity-document checks, liveness, and a complete, time-stamped recording for audit.
Remote Onboarding That Regulators Accept
Video KYC — also called vKYC or Video-based Customer Identification Process (V-CIP) — verifies a customer's identity through a video interaction instead of an in-person branch visit. It pairs the assurance of seeing a live customer with the speed and reach of digital onboarding.
One Constellation supports both assisted vKYC (a trained agent conducts the session) and unassisted, automated video flows. Each session captures the customer's ID, runs document and liveness checks, confirms a face match, and stores a tamper-evident recording with full audit metadata — satisfying regulators who require a video-based identification option.
Everything a Compliant Video KYC Needs
Assisted and automated video onboarding with the checks and evidence regulators expect.
Assisted & Unassisted vKYC
Run agent-led video sessions or fully automated video flows from one platform.
In-Session Document Capture
Capture and authenticate the customer's ID live during the session.
Liveness & Face Match
Confirm a real, present person and match them to their verified document.
Geo-Tag & Time-Stamp
Record location and time metadata where required by local rules.
Tamper-Evident Recording
Store the full session recording with an immutable audit trail.
Agent Queue & Scheduling
Manage agent availability, queues and scheduled sessions at scale.
How a Video KYC Session Runs
Initiate
The customer starts a video session from your branded portal or app — on demand or scheduled.
Verify Identity
ID document is captured and authenticated live; liveness confirms the customer is real and present.
Face Match & Questions
The customer's face is matched to the document and any required confirmations are completed on camera.
Record & Decide
The session is recorded with audit metadata and a verified / refer decision is logged for compliance.
Why Firms Choose Video KYC
Onboard Anyone, Anywhere
Replace branch visits with compliant remote onboarding across markets.
Meet V-CIP Rules
Satisfy regulators that require a video-based identification option.
Higher-Assurance Verification
Live video plus liveness raises assurance for higher-risk onboarding.
Defensible Audit Evidence
Every session is recorded and logged for inspection and dispute resolution.
Configured for Regulated Video Onboarding
Video KYC FAQ
See a Video KYC Session End-to-End
Book a demo to watch an assisted and an automated video KYC session, with live document, liveness and recording.
